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Documentation Index

Fetch the complete documentation index at: https://docs.pluvel.com/llms.txt

Use this file to discover all available pages before exploring further.

An IRS notice sits in a mailbox for three weeks. By the time someone checks, the response deadline has passed. A state compliance warning gets buried under junk mail. A bank statement with fraud alerts goes unread. Physical business mail is a liability when you’re not at the address every day. The digital mailroom fixes this: we receive your mail, scan it within 24 hours, and send you the documents you can actually read — from anywhere, on any device.

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The process

1

Mail arrives

Mail sent to your registered agent address is received at our secure facility.
2

We scan it

Within 1 business day, mail is opened and scanned at 300 DPI. Both sides are captured.
3

We categorize it

Our system identifies the sender and document type (IRS notice, state filing, junk mail, etc.).
4

You're notified

You receive an email notification with a preview. Urgent items (IRS, state agencies) trigger immediate alerts.
5

You take action

View, download, forward, or shred—all from your dashboard.

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What gets scanned

Mail TypeAction
Government noticesScanned immediately, urgent notification
Bank statementsScanned, categorized as financial
Business correspondenceScanned same day
Junk mailLogged but not scanned by default
PackagesHeld for forwarding or pickup
You can change junk mail handling in Settings → Mailroom. Some customers want all mail scanned regardless of type.

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Mail address

Your registered agent address is: 
[Your Company Name]
[Registered Agent Address Line 1]
[City, State ZIP]
Find your exact address in Company → Documents → Registered Agent. This address is where the state sends official documents, and where you should direct any business mail you want digitized.

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Notification settings

Control how you hear about new mail:
Mail TypeDefault Notification
IRS noticesEmail + push immediately
State filingsEmail immediately
Legal documentsEmail immediately
Bank/financialEmail within 1 hour
General businessDaily digest
Junk mailNone (visible in dashboard)
Customize notifications in Settings → Mailroom → Notifications.

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Response times

ItemProcessing Time
Regular mailScanned within 1 business day
Urgent items (IRS, state)Scanned same day, immediate notification
PackagesLogged same day, held for instruction
Mail forwardingShips within 2 business days

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Security and privacy

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Physical security

  • Secure, access-controlled facility
  • Background-checked staff
  • Mail handled by trained personnel only

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Digital security

  • Scans encrypted at rest and in transit
  • Access limited to authenticated users
  • 90-day automatic retention (configurable)

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Compliance

  • SOC 2 Type II certified facility
  • HIPAA-compliant handling available
  • Audit logs for all access

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What the mailroom doesn’t do

  • Open packages — We log receipt but don’t open packages
  • Respond to mail — We notify you; you take action
  • Legal advice — We categorize, not interpret
  • Same-day forwarding — Shipping takes 1-2 business days after you request it

View your mail

Access scanned documents.

Take action on mail

Forward, download, or shred.