Connecting Bank Accounts

Documentation Index

Fetch the complete documentation index at: https://docs.pluvel.com/llms.txt

Use this file to discover all available pages before exploring further.

You’re still manually downloading CSV files from your bank every week. Then uploading them. Then matching transactions you’ve already categorized three times before. Or maybe you’re entering transactions by hand, hoping you don’t miss anything. Connect your bank accounts once and that busywork disappears. Transactions flow in automatically. Balances stay current. You spend time on actual bookkeeping instead of data entry.

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Connecting via Plaid

Most bank connections use Plaid, a secure service trusted by thousands of financial apps (Venmo, Robinhood, and most fintech apps you’ve used).

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What we can and can’t access

When you connect a bank account, we receive: We don’t receive:

• Your login credentials (ever)
• Full account numbers
• Ability to move money

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Direct integrations

Some banks offer direct integrations with enhanced features: For banks with direct integrations, connect through Settings → Integrations instead of Plaid. You’ll get better data.

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What account types work

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Connecting multiple accounts

Connect as many accounts as you need:

• Multiple accounts at the same bank
• Accounts at different banks
• Credit cards
• Both business and personal (if you need to track both)

Each account appears separately. You can manage them independently, and we won’t mix your transactions.

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How often transactions sync

New transactions typically appear within a few hours of posting to your bank. Not instant, but close enough for most bookkeeping.

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Connection health

Monitor connection status in Banking → Accounts:

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When connections break

Connections occasionally need refreshing — usually because you changed your bank password, or your bank pushed a security update. When that happens:

1. Go to Banking → Accounts
2. Click on the affected account
3. Click Reconnect
4. Log in again through Plaid

Takes about 30 seconds. Your historical data stays intact.

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Security

Bank connections are secured by:

• Plaid’s security — SOC 2 Type II certified, bank-level encryption
• No credential storage — We never see or store your password
• Token-based access — Secure tokens, not credentials
• Read-only access — Cannot modify your accounts

Your bank data is probably safer in Plaid than in most other systems you use.