Common Scenarios
Returned merchandise — You bought inventory, returned some, vendor issued a credit instead of a refund. Billing error — Vendor billed you 800. They issue a $200 credit. Volume discount — Vendor gives you a rebate at year-end based on how much you purchased. Prepayment — You prepaid a vendor who went out of business before delivering. You recovered some funds.Creating a Vendor Credit
Go to Finance → Bills → Vendor Credits and click New Credit. Enter:- Vendor — Who gave you the credit
- Date — When you received it
- Amount — How much the credit is for
- Reference number — Vendor’s credit memo number
- Line items (optional) — What the credit is for
Applying Credits to Bills
You have an open bill from a vendor and a credit from the same vendor? Apply it.- Open the bill
- Click Apply Credit
- Select the vendor credit
- Choose how much to apply (all or partial)
- Bill: $1,000
- Vendor credit: $200
- Cash payment: $800
Applying to Future Bills
Don’t have a current bill to apply the credit to? Leave it open. It stays on the vendor’s account. When the next bill from that vendor comes in, Pluvel reminds you: “This vendor has a $200 credit available.”Requesting Refunds
If you want cash instead of a future credit:- Open the vendor credit
- Click Request Refund
- Record when the refund arrives (check, transfer, etc.)
Vendor Credit Statuses
| Status | Meaning |
|---|---|
| Open | Available to apply or refund |
| Partially Applied | Some used, some remaining |
| Applied | Fully used against bills |
| Refunded | Converted to cash |
Viewing Credits by Vendor
Go to a vendor’s profile to see:- All credits issued by this vendor
- Applied vs. remaining balances
- History of how credits were used
Reporting
Vendor Credit Report — All credits, their status, and balances. AP Aging — Vendor credits reduce what you effectively owe. If you owe Vendor A 1,000 in credits, your net AP is $4,000. Cash Flow — Open vendor credits are effectively money you’re owed (or will save on future purchases).Tips
Record credits promptly. If a vendor tells you they’re issuing a credit, record it. Don’t wait for the formal credit memo — you can update the reference number later. Match to original bills. Link credits to the bills they relate to. This helps with reconciliation and makes your accountant happy. Don’t let credits expire. Some vendor credits have expiration dates. Apply them before they lapse. Watch for patterns. Getting a lot of credits from one vendor? Might indicate quality issues, billing problems, or a relationship that needs attention.Bill payments
Pay bills and apply credits in one step.
Vendors
See a vendor’s full history including credits.