What TaxCloud does
| Function | What happens |
|---|---|
| Tax calculation | Real-time rates for 13,000+ jurisdictions |
| Tax collection | Correct rate applied at checkout |
| Tax filing | Automatic returns in all your nexus states |
| Tax remittance | They pay the states for you |
| Audit protection | Documentation for every transaction |
TaxCloud is free for basic usage. They make money from the states, not from you.
Do you need this?
You probably need sales tax automation if:- You sell physical products online
- You have nexus in multiple states
- You ship to customers in different states
- You’d rather not file 15 separate state returns
Economic nexus: the basics
Most states now require you to collect sales tax once you exceed certain thresholds:| Threshold type | Examples |
|---|---|
| $100,000 in sales | California, Texas, New York |
| 200 transactions | Some states use count instead of dollars |
| Combined | Many states use “either/or” — hit either threshold and you’re in |
Connect TaxCloud
Add your business info
In TaxCloud, add your business address and register the states where you have nexus.
How it works with Pluvel
Invoice tax calculation
When you create an invoice:- You add line items and the customer’s shipping address
- Pluvel sends the details to TaxCloud
- TaxCloud returns the exact tax rate for that address
- Tax is added to the invoice automatically
E-commerce integration
If you use Shopify with TaxCloud:- TaxCloud calculates tax at Shopify checkout
- Sales sync to Pluvel with tax included
- TaxCloud handles filing — you don’t touch it
Tracking tax collected
All sales tax flows to your Sales Tax Payable account. You can see:- Tax collected by state
- Tax collected by local jurisdiction
- When filing is due
Setting up nexus
Nexus means you have a tax obligation in a state. You create nexus through:| Nexus type | Example |
|---|---|
| Physical presence | Office, warehouse, or employee in the state |
| Economic nexus | Sales over the threshold |
| Click-through nexus | Affiliate relationships |
| Marketplace nexus | Selling on Amazon, Etsy (though marketplaces often collect for you) |
Product taxability
Different products have different tax treatment:| Category | Treatment |
|---|---|
| Tangible goods | Taxable at standard rate |
| Clothing | Exempt or reduced in some states |
| Food/groceries | Exempt or reduced in many states |
| Digital products | Varies by state |
| Software/SaaS | Varies widely — some states tax, some don’t |
| Services | Usually exempt |
How filing works
TaxCloud files returns and remits tax automatically:- At the end of each filing period (monthly, quarterly, or annually depending on the state)
- TaxCloud prepares returns for each nexus state
- They submit returns on your behalf
- They pay the states using their registered agent status
- You fund TaxCloud before the deadline
Viewing your tax data
In Pluvel, you can see:- Sales Tax Summary — Tax collected by state
- Liability Report — What you owe by filing period
- Transaction Detail — Tax on individual transactions
Common issues
Tax not calculating
Tax not calculating
Check that:
- Your TaxCloud API credentials are correct
- The customer address is complete (need full address for accurate lookup)
- The product has a valid TIC code
- Your TaxCloud account is active
Tax rate seems wrong
Tax rate seems wrong
Tax rates depend on:
- Ship-to address (not your business address)
- Product category
- State-specific exemptions
State missing from filing
State missing from filing
You must register nexus states in TaxCloud before they’ll file for you. Go to TaxCloud → States → Add State.
Customer claiming exemption
Customer claiming exemption
Exempt customers (resellers, nonprofits) need exemption certificates. Upload these to TaxCloud and associate with the customer.
Alternatives
TaxCloud isn’t the only option:| Alternative | Best for |
|---|---|
| Avalara | Enterprise, high transaction volume |
| TaxJar | Mid-size businesses |
| Manual filing | Low volume, few states |
What TaxCloud costs
TaxCloud is free for:- Tax calculation
- Filing in participating states
- Filing in non-participating states
- Premium support
- Some enterprise features
Set up sales tax in Pluvel
Configure sales tax collection for your business.