Why direct beats Plaid
| Feature | Plaid | Mercury Direct |
|---|---|---|
| Transaction sync | Every 6-12 hours | Real-time (seconds) |
| Historical data | Up to 24 months | Full history |
| Transaction details | Standard | Enhanced (memos, attachments) |
| Balance updates | Hourly | Real-time |
| Connection reliability | Occasional reauth needed | Always connected |
Connect Mercury
Authorize in Mercury
You’ll be redirected to Mercury. Log in and authorize Pluvel to access your account data.
Already connected Mercury through Plaid? Disconnect that first, then set up the direct integration for better sync.
What syncs
| Data | Details |
|---|---|
| Transactions | All transactions with full details, memos, and attachments |
| Balances | Real-time available and pending balances |
| Account info | Account names, masked numbers, types |
| Pending transactions | Transactions that haven’t settled yet |
Real-time means real-time
Unlike Plaid connections that sync every few hours, Mercury sends us updates instantly via webhooks:- New transactions appear within seconds
- Balance changes reflect immediately
- Pending transactions show as they happen
Better transaction data
Mercury provides richer information than standard bank feeds:- Cleaner merchant names — Not cryptic strings like “SQ *COFFEE SHOP”
- Memos — Any notes you added in Mercury sync over
- Attachments — Receipts you uploaded in Mercury appear in Pluvel
- Categories — Mercury’s categorization (which you can override)
Multiple accounts
If you have multiple Mercury accounts:- Connect them all during the authorization flow
- Each account appears separately in Pluvel
- Categorize and reconcile each independently
Treasury accounts
Mercury Treasury accounts (for earning yield on idle cash) are fully supported. They appear as separate accounts and sync just like checking.Managing the connection
Check sync status
Go to Settings → Integrations → Mercury. You’ll see:- Connection status
- Last sync time
- Connected accounts
- Any errors
Add new accounts
If you opened new Mercury accounts after connecting, click Refresh in integration settings to detect them.Disconnect
To disconnect:- Go to Settings → Integrations → Mercury
- Click Manage → Disconnect
Common issues
Transactions not appearing
Transactions not appearing
With real-time sync, transactions should appear within seconds. If they’re not:
- Check if the transaction shows in Mercury
- Verify the correct account is connected
- Click Sync Now
- Check for error messages in integration settings
Connection needs reauthorization
Connection needs reauthorization
New accounts not showing
New accounts not showing
Accounts opened after you connected don’t appear automatically. Click Refresh in integration settings to detect them.
Seeing duplicate transactions
Seeing duplicate transactions
If you had Mercury connected via Plaid and switched to the direct integration, you might see duplicates. Disconnect the Plaid connection to stop it. Mark existing duplicates as duplicates in your transaction feed.
Switching from Plaid
If you connected Mercury through Plaid and want to switch:- Go to Settings → Integrations → Mercury and connect the direct integration
- Go to Settings → Banking and disconnect the Plaid connection for Mercury
- New transactions will come through the direct integration
Open a Mercury account
Mercury offers free business checking with great integrations.